Work

The majority of Tracy’s role is the verification of invoices on behalf of our clients, a key part of the service we offer for them. Any issues and problems that are identified can then be escalated to the relevant supplier and monitored through to resolution, whilst keeping account managers and clients updated.

Prior to joining Cost Advice in November 2022, Tracy worked within the local authority assessing Disabled Children for aids and adaptations to promote their independence. Throughout this role, Tracy developed her ability to organise and prioritise not only her workload but also several other professionals.

Skill

Organisation: ”Being able to organise my day and ensure all our customers’ bills correlate with their supply agreements, then raising issues with suppliers to get issues resolved.”

Home

Outside of work Tracy enjoys spending time with her family, crazy dog and close friends. She isn’t one to sit watching TV, and she likes to keep herself busy by keeping a clean and tidy household. Her favourite past time is to shop til she drops and tries to keep fit by attending rebounding classes, this helps to balance out all the chocolate she eats throughout the working day.